Privacy Policy

Ritchey’s Privacy Policy
Date of Last Revision: January 1, 2024

 

Introduction
Ritchey’s is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through Ritchey's website and SMS services (collectively, "Services"). We are dedicated to complying with the Telephone Consumer Protection Act (TCPA), Federal Communications Commission (FCC) regulations, and any other applicable laws and regulations concerning privacy and telecommunications.
 

SMS messaging policy:

Ritchey’s will verbally speak with customers personally about utilizing SMS messaging for communications instead of phone calls. We will ask if you  agree to receive SMS messaging from us and we will only send SMS with your consent. We are not sending SMS messages without the customer’s consent. We are including another option for you to opt out on the messages if you change their mind in the future. We are not doing promotional nor marketing SMS messages. 

 Information You Provide to Us:
- Personal Identification Information: Including, but not limited to, your name, email address, telephone number, and any other information you choose to provide.
- Transactional Information: Details of any transactions you carry out through our Services.
- Communication Data: Records of communication when you contact us for support or report a problem.
Information We Collect Automatically:
- Log and Usage Data: Information about how you access and use our Services, which may include your IP address, browser type, and device information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information, enhancing your experience with our Services.
Use of Information
Your information is used to:
- Provide and maintain our Services.
- Communicate with you, including responding to your inquiries and providing customer service.
- Enhance the safety and security of our Services.
- Comply with applicable laws, legal processes, or regulations, including TCPA and FCC requirements.
Sharing of Information
We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as data analysis and email delivery, under confidentiality agreements.
- Legal Compliance and Protection: If required by law or if we believe it is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
- Business Transfers: In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
Child Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or transfer your personal information, as well as the right to opt-out of receiving certain communications.
Data Security
We implement reasonable and appropriate security measures designed to protect your information from unauthorized access, use, or disclosure.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last revised" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at 863-425-0888